Q&A: Tips For A Successful Mobile Device Refresh

By Sarah Nicastro, publisher/editor in chief, Field Technologies
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Publisher/Editor in Chief Sarah Nicastro talks one-on-one with Kevin Neville of United Rentals about the company’s recent deployment of smartphones.

How do you know when it’s time to update your field workers’ mobile devices? What do you need to keep in mind when you’ve made the decision to move from one device type to a newer device type? What are the keys to handling a mobile device refresh with ease? I have an expert here to help answer those questions and more.

Kevin Neville is the director of technology for field operations and routing and logistics at United Rentals, Inc., the largest rental equipment company in the world. I had the pleasure of interviewing Kevin back in 2013 for a cover story titled “Best-Of-Breed Mobility Pays Off.” Here, Kevin is back to talk with Field Technologies about how United Rentals has recently updated its field mobility solution in the form of a mobile device refresh.