Mobility Management Solutions Add Value For Field Workers

By Ron Hassanwalia, Chief Operating Officer, SOTI, Inc.

Mobility – from drivers with smartphones and dispatchers with tracking software to field workers with tablets – is everywhere in field operations, transportation and logistics. But most companies use just a fraction of the data being gathered by these mobile devices, and even fewer are spending time analyzing the data in ways that can improve their businesses, customer satisfaction and profitability.

That’s where mobility management solutions can help. When companies can better connect and manage their overarching mobile footprint, and do a better job of gathering and analyzing the data, they can make smarter decisions moving forward.

Here are some examples:

• Pulling data from field repair teams using tablets to spot potential problems that could extend to an entire fleet, and proactively jumping on the fix before it becomes a costly and/or dangerous issue.
• Providing integrated real-time mapping and weather alerts via a smartwatch so workers in the field can be routed around traffic or away from dangerous weather