Leverage The Value Of Video In Field Service

By Brian Albright, Field Technologies

Live video streaming provides work-at-height service company Abseilon advanced real-time visibility that has improved safety and customer service.

The Grand Canyon Skywalk hangs over a 4,700-foot drop. Visitors who walk out 70 feet from the rim on the glassbottomed structure not only enjoy a breathtaking view of the landscape, but can also look straight down to the bottom of the canyon through the glass-panels that form the Skywalk.

But those panels get dirty, and cleaning them from below requires a team of trained technicians with nerves of steel and a lot of rope experience. Enter Abseilon, a Phoenix, AZ-based work-at-height and rope-access solutions company. Six of the company’s technicians used 5,000 feet of rope to brave the 21-knot wind gusts and set up safety rigging so cleaners could work the underside of the Skywalk while tourists looked down at them.