IoT Changes Service Delivery Model, Improves The Customer Experience

By Brian Albright, Field Technologies

M2M (machine-to-machine) communications has made it easier to manage traffic equipment and provide better customer service.

As M2M technology becomes more commonplace, more and more assets are now network connected. This shift has enabled the development of new applications based on the concept of the Internet of Things (IoT), and has helped companies that once simply sold equipment or hardware transform themselves to providers of software and services.

That is the case with All Traffic Solutions, a State College, PA-based manufacturer of traffic calming signs and traffic counting systems. If you’ve driven by a digital sign warning you of an accident ahead, or one that lets you know that you are going a few miles per hour over the posted speed limit, then you’ve probably seen All Traffic’s products. Police departments, municipalities, traffic engineers, and other organizations use the signs to monitor traffic flow and speed on public roads and highways.