How Utility Field Workers Are On The Roll With Mobile Workforce Management Solutions

Across the Asia/Pacific region utilities are modernising in response to industry change, the desire to create customer focus and pressures to achieve cost and process efficiencies. Technology innovation across mobility, cloud and Big Data/analytics are creating new possibilities, and early steps are being taken towards the smart grid that will further drive change. As utilities modernise, mobile workforce management solutions can be part of delivering automation, process efficiency, real time information flow and operational transparency to utilities organisations. Solution capabilities are extending, creating an opportunity for utilities to take advantage of the expanded capabilities and value these technology solutions can deliver. This IDC Executive Insights takes a closer look at the utilities sector in Asia/Pacific and more specifically at mobile workforce management solutions and its future in this sector.

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