FSM Consolidation Will Link Service, Internet Of Things

By Brian Albright, Field Technologies

GE Digital’s acquisition of ServiceMax pushes FSM solutions further into the enterprise and IoT markets.

When GE Digital announced it was acquiring field service management (FSM) vendor ServiceMax for $915 million last November, it was just the latest in a series of FSM buys by enterprise software players — and another step toward integrating field service and the Internet of Things (IoT).