News | November 7, 2012

TomTom Business Solutions Partners With Intac International

Leader in Field Service Software for HVACR, Plumbing and Electrical Industries Integrates with TomTom's Fleet Management

TomTom Business Solutions announced recently its partnership with Intac International, the maker of Wintac - the award winning all-in-one business automation software for field service and installation companies. Using the WEBFLEET API, Wintac's integration with TomTom saves customers time and money by making scheduling and dispatching tasks more efficient.

"Our customers experience many benefits when dispatching orders from Wintac directly to their technicians in the field using TomTom's navigation service," said Deanna Duffy, COO of Intac International. "They're ensured that the quickest available technician to the job is dispatched, an accurate ETA is provided, and safe and efficient driving is achieved, which increases productivity."

When a service call comes in, dispatchers can view all available technicians in the field and dispatch the job to the TomTom PRO navigation device of the quickest technician. Once the job is completed, the technician's TomTom PRO navigation device sends the data back to the office where it is automatically updated in Wintac.

"Working with TomTom and Intac has resulted in major operational efficiencies, resulting in a 30% increase in productivity", said Philip Chiarappa, Vice President, Best Energy Solutions. "It's increased our efficiency in dispatching and keeping track of calls and is an easy way to communicate with our technicians while they are on the road. And they appreciate the navigation piece. The less time they spend on the road, the more time they spend with customers and the more money we all make."

"Intac International is leading the industry through their deep integration with TomTom." said Matthew Curtis, Software Alliance manager, TomTom Business Solutions. "Customers increase the value of their investments via seamless dispatching. The integration increases efficiency of both dispatchers and technicians with 2 way communication, ensures safe driving practices and provides real-time visibility of the entire fleet."

About TomTom
Founded in 1991, TomTom is the world’s leading supplier of in-car location and navigation products and services focused on providing all drivers with the world’s best navigation experience. Headquartered in Amsterdam, TomTom has over 3,500 employees and sells its products in over 40 countries.

Our products include portable navigation devices, in-dash infotainment systems, fleet management solutions, maps and real-time services, including the award winning TomTom HD Traffic. For the world’s most up-to-date route planner, including live traffic information please visit www.tomtom.com/livetraffic. For more information, visit www.tomtom.com

About TomTom Business Solutions
TomTom Business Solutions is a leading provider of fleet management solutions and recognized as the fastest growing Telematics Service Provider (TSP) for commercial fleets in Europe. WORKsmart is TomTom’s ready to use fleet management solution and an innovative way for improving the management of all types of commercial fleets. It offers customers a choice of industry leading solutions combined with a high professional service quality. At the heart of the solution is TomTom WEBFLEET. For more information, visit http://business.tomtom.com/

About Intac International
Founded in 1988 and headquartered in Burlington, Massachusetts, Intac International Inc. is the maker of Wintac - the award-winning, #1 best-selling, all-in-one business automation software for field service and installation companies. With over 20 years’ experience, Intac International has earned a reputation for providing the field service industry with high quality software and support at an affordable price. For more information, visit http://www.intacinternational.com/

Source: TomTom Business Solutions